Returns & Exchanges
At Alp N Rock, we want you to be completely satisfied with your purchase of our luxury apparel. We offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are intact, and affix the shipping label to the outside of the box.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing