Frequently Asked Questions
Everything you need to know about our premium alpine-inspired apparel.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their mountain-ready gear sooner.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to initiate a prepaid shipping label.
How do I care for my Alp N Rock garments?
To maintain the integrity of our signature embroidery and premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions can be found on the inner label of each piece.
How do I determine my correct size?
Our clothing is designed with a tailored, athletic fit. We recommend consulting our detailed Size Guide, which includes body measurements for each size, to ensure you find your perfect fit.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Shop Pay for a seamless checkout experience.